FAQs
Will my water supply be interrupted during maintenance work?
Some maintenance work may temporarily disrupt your water supply, typically for up to four hours. You will be notified in advance, and we recommend running your taps if the water appears cloudy afterwards.
How do I report a leak or low water pressure?
If you suspect a leak or experience low water pressure, please contact us for leak detection and repair services. We’ll guide you through the assessment and provide an estimated timeline for repairs.
How can I set up a new water connection or transfer my existing service?
Please contact our team for guidance on the required documents and process to arrange a new water connection or transfer an existing service.